Understand the contract
Begin with the benefits and documents associated with the relevant health arrangement.
Génération / Health insurance
Health administration.
From care to follow-up.
Understanding the services Génération describes around health contracts, reimbursements and member support in France.
Santé / The essentials
The work around
a health contract.
Génération’s health services bring together reimbursement administration, third-party payment and support for beneficiaries. Online submission and automatic information exchange are part of the processes it describes.
The company also describes separate reimbursement bank accounts for family members. Details depend on the contract and the member’s situation.
References to France’s social security system and carte Vitale belong to the French setting. They are not descriptions of Canadian provincial health coverage.
Follow the administration
Read about the member services described by Génération.
Find the appropriate support
Use the official channels for questions about an individual case.
Source & further readingHealth services on
generation.fr — French company website, opens in a new tabFrance · External
website
Access to care
An ecosystem around
the beneficiary.
Génération’s published ecosystem includes healthcare professionals, care networks and insurance partners.
Connecting different roles
Insurers, mutual organisations and provident institutions sit alongside brokers, agents and advisers in the company’s description of the market. Healthcare professionals and care networks contribute to the services around the health contract.
Third-party payment in France
The company describes exchanges with practitioners through electronic transmission, third-party payment and direct coverage arrangements. It lists Santéclair, Itelis, Carte Blanche, Kalixia and Sévéane among its care-network partners.
These references explain how the company’s French services are organised. They should be read together with the terms of the relevant contract.
Source & further readingGénération’s insurance and care ecosystem — French company website, opens in a new tabFrance · External
website
Human and digital support
A service journey
with more than one channel.
Digital access
Member tools are one part of the wider service experience. Our individual support overview explains where they fit.
Member support overviewAccessible communication
Génération describes Acceo support for people who are deaf or hard of hearing, including real-time transcription and French sign-language interpretation.
Read about Acceo in France — French company website, opens in a new tabYour next step
Read the full French health overview
Read the French company’s own information and use its official channels for contract-specific questions.
Visit Génération’s French website — French company website, opens in a new tabgeneration.fr ·
France · Opens a new tab